FAQs

Information You Need

Reservation

1. How do I make a reservation with Bajwa Rent a Car Lahore?

You can make a reservation with us through our website by filling out the online booking form, or you can call our 24/7 customer support hotline to book over the phone. We also accept in-person reservations at our office.

2. What types of vehicles do you offer for rent?

We have a diverse fleet that includes compact cars, sedans, SUVs, and luxury vehicles. We also offer special vehicles for events like weddings and tours to the northern areas.

3. Can I pick up and drop off the rental car at different locations?

Yes, we offer one-way rental services, allowing you to pick up the car at one location and drop it off at another. Additional charges may apply, so please inquire for details.

Payment

1. Can I cancel my reservation, and is there a cancellation fee?

We offer free cancellation if you notify us in advance. The cancellation policy may vary depending on the type of booking, so please refer to our terms and conditions for details.

2. Do you provide GPS or navigation systems in your rental cars?

Yes, every vehicle in our fleet is equipped with GPS, ensuring you can navigate your way easily during your journey.

3. What forms of payment do you accept?

We accept various forms of payment, including credit cards, debit cards, and cash. Please inquire about specific payment methods and deposit requirements when making your reservation.

Preparation

1. Is there a minimum rental period for your cars?

We offer both short-term and long-term rentals, so there is no strict minimum rental period. Whether you need a car for a day, a week, or even longer, we can accommodate your needs.

2. Do your rental rates include insurance?

Our rental rates typically include basic insurance coverage. However, we offer additional insurance options for extra peace of mind. Please check with our staff for specific coverage details.

3. What is your policy on fuel refueling?

We have a transparent refueling policy. We provide the vehicle with a full tank of fuel, and it should be returned with a full tank. If not, refueling charges will apply.

Trip Planing

1. Can I extend my rental period if I need the car for longer than initially planned?

Yes, you can extend your rental period, but please notify us in advance to check for vehicle availability and to make the necessary arrangements. Additional rental charges will apply for the extended period.

2. What do I do in case of an accident or breakdown while using a rental car from Bajwa Rent a Car?

In the event of an accident, please report it immediately to the local authorities and then contact our 24/7 support hotline. If the car experiences a breakdown or mechanical issue, reach out to us, and we will provide assistance or arrange for a replacement vehicle.

3. Are there any mileage restrictions for rental cars, especially for long trips or tours to the northern areas?

For most of our rental vehicles, there are no mileage restrictions, allowing you to enjoy unlimited driving miles. This is especially beneficial for long trips and tours, including those to the northern areas, where you can explore without concerns about extra mileage charges.

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Have more questions or specific queries? We're here to assist you. Please don't hesitate to reach out to our dedicated customer support team – we're ready to provide you with the answers and information you need.

+92-320-7000788